Melbourne · Working with teams globally

About Tessera

Tessera is a Melbourne-based AI agent operations consultancy that builds and runs supervised business workflows for agencies, ecommerce brands, and operations teams.

We turn recurring work into systems your team can inspect, approve, and improve. The aim is less manual coordination and a clearer path from insight to action.

Book a 15-minute intro call See the work

What Tessera does

AI Workflow Opportunity Audit

We map repeatable work, assess data access, and rank opportunities by value, effort, and risk. A 1-2 week audit gives you a prioritised roadmap and a recommendation for the first workflow worth building.

First Agent Pilot

We turn one reporting, research, QA, content, or delivery process into a working agent workflow. Integrations, approval gates, logs, and handover notes make the output reviewable before you expand its scope.

AI Operator Retainer

We monitor and improve useful workflows after launch, with escalation paths, monthly reporting, and an automation backlog. The outcome is an operated system that keeps adapting as your business changes.

Agent Security & Governance Review

We review access scope, human approval points, audit logs, and rollout controls. Your team gets a practical governance roadmap before agents touch sensitive systems.

Shopify commerce engineering

We connect ecommerce reporting and operations with hands-on Shopify performance and storefront engineering. That lets recommendations become shipped improvements, not just another report to action.

What makes Tessera different

Design and engineering in the same conversation

We bring design and engineering together to build practical business workflows. Workflow decisions account for how people use a system as well as how it is built.

One useful workflow before a bigger rollout

An audit identifies the safest first agent, and a pilot proves it in a narrow lane. Expansion follows evidence from that workflow, not a promise to automate the whole business at once.

Human review is part of the system

We define limited access, approval points, logs, and escalation paths alongside the automation. Decisions affecting money, customers, or brand reputation keep a human review step.

We operate this model ourselves

Tessera uses supervised AI for its own reporting, research, delivery coordination, and code review workflows. We can demonstrate the operating model, including its review and follow-up steps.

Work stays connected to your tools

Workflows connect to systems such as Shopify, Slack, Asana, and your reporting stack. Outputs lead into the places your team already reviews decisions and tracks delivery.

Who we work with

We work with agencies, ecommerce brands, and operations teams to improve recurring workflows. The best fit is a team with a clear process owner and enough repeatable work to make supervised automation worthwhile.

Creative and PR agencies coordinating client feedback, approvals, reporting, and delivery.
Social media and influencer agencies handling content operations, campaign reporting, and creator coordination.
Shopify ecommerce brands connecting growth reporting, merchandising, retention, and storefront improvements.
Founders and operations leads who need a first production workflow or ongoing ownership of existing agents.

Our client work includes Crate Clothing and Littl' Juey. See how we work with clients in these case studies, from the initial scope through implementation and outcomes.

How Tessera works

01
Start with a 15-minute intro
Speak with us about the workflow, current friction, and what a useful outcome would look like. If there is a fit, the next step is a scoped audit or discovery engagement.
02
Map the work and agree the boundaries
A workflow audit typically takes 1-2 weeks. We identify the data sources, owner, approval gates, success measures, and access needed before implementation.
03
Build and review a focused pilot
A focused workflow can often be built in 1-2 weeks; more integrated systems can take 3-6 weeks or longer. Timing depends on scope, access, and review requirements, with milestones agreed for your engagement.
04
Operate with a clear cadence
Ongoing work covers monitoring, escalation, reporting, and improvements. We agree project channels, check-in cadence, and response expectations during scoping rather than promising a blanket response-time SLA.

Start by emailing hello@tessera-systems.io or booking an intro call. Delivery can connect to tools such as Slack and Asana where they fit your team's workflow.

Tessera key facts

Company name: Tessera
Type: AI agent operations consultancy and Shopify commerce engineering service
Based in: Melbourne, Victoria, Australia
Website: tessera-systems.io
Core offering: Supervised AI workflows, designed, deployed, monitored, and improved
Services: Workflow audits, agent pilots, operator retainers, security reviews, and Shopify engineering
Pricing: Scoped per engagement; AUD unless otherwise agreed
Contract terms: Defined in your Statement of Work or Engagement Agreement. Read the service terms.
Communication: hello@tessera-systems.io; intro calls and an agreed project communication cadence
Published client work: Crate Clothing and Littl' Juey
Regions served: Australia, New Zealand, and international teams

Frequently asked questions

What does Tessera do?

Tessera designs, builds, and operates supervised AI workflows for business teams. Services cover workflow audits, first-agent pilots, ongoing operation, security reviews, and Shopify commerce engineering.

Who will we work with?

You work directly with Tessera on scoping, implementation, and ongoing operation. We agree delivery responsibilities, communication channels, and review points at the start of the engagement.

Do you only work with Shopify businesses?

No. Shopify commerce is one area of expertise, alongside workflow automation for creative, PR, social media, and influencer agencies and other operations teams.

How long does the first engagement take?

The workflow audit typically takes 1-2 weeks. A focused build can often take 1-2 weeks, while a system spanning multiple data sources and approval flows can take 3-6 weeks or longer; scope and access determine the schedule.

How much does it cost, and is there a minimum term?

Pricing depends on the workflow, integrations, and operating scope, with ongoing work available on a monthly retainer. Fees, duration, and contract terms are set out in your Statement of Work or Engagement Agreement; there is no single published price or minimum term for every engagement.

Can we work with Tessera outside Melbourne?

Yes. Tessera is based in Melbourne and works with teams across Australia, New Zealand, and internationally. Communication arrangements and delivery cadence are agreed for the engagement.

Bring us one workflow worth fixing.

We'll start with the process, the business case, and the people who need to trust the result.

Book a 15-minute intro call