Inbox to task routing
Classify inbound requests, extract decisions, create tasks, draft replies, and escalate urgent or ambiguous items.
Some workflows need judgement, context, and exception handling. Tessera builds agentic automations that read the situation, use tools, prepare outputs, and escalate when the boundary is reached.
Think of it as automation with an operating model: clear triggers, explicit permissions, visible logs, human checkpoints, and measurable business outcomes.
Search intent
Traditional automation breaks when the input is messy. Agentic workflow automation is for processes where the agent must interpret context, branch intelligently, and still remain supervised.
Tessera converts one recurring workflow into a production-grade operator, then documents the pattern so the next workflow is faster and safer to automate.
Classify inbound requests, extract decisions, create tasks, draft replies, and escalate urgent or ambiguous items.
Pull data from multiple systems, explain changes, flag anomalies, and produce client-ready reporting without spreadsheet theatre.
Watch boards, PRs, comments, due dates, and blockers so projects keep moving between meetings.
Research prospects, qualify fit, draft personalised outreach, and track follow-ups without turning the pipeline into admin debt.
Turn research into briefs, drafts, metadata, internal links, and publishing checklists with human editorial control.
Check sites, feeds, dashboards, automations, and recurring jobs for failures before customers or clients notice.
Crate Clothing moved from a slow storefront to a faster Hydrogen architecture, creating practical proof for ecommerce systems work.
Tessera uses agentic systems internally for research, reporting, task routing, implementation handoffs, and delivery monitoring.
Recent work reduced LCP from 31.9s to 2.2s and lifted Lighthouse performance from 23 to 93.
Identify the workflow, decision points, systems touched, permissions required, and failure modes before any agent is built.
Ship the thinnest useful operator: scoped tools, visible logs, human approval gates, and a narrow success metric.
Run it against real work, tune the prompts and boundaries, then document the operating rhythm your team can trust.
Expand from one proven workflow into a small fleet of agents that share context without creating a black box.
When the workflow requires judgement, context, summarisation, tool choice, or exception handling. If a simple rule works, use the simple rule.
Yes. Workflows can be event-driven, scheduled, or manually triggered depending on risk and business rhythm.
Every operator needs logging, status reporting, retries, and a clear escalation path. Silent automation is just deferred chaos.
Common systems include Slack, email, Asana, GitHub, Shopify, analytics tools, CRMs, docs, and custom APIs.
Bring one messy workflow. Tessera will map the risk, define the operator boundary, and show the smallest useful system worth deploying.